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Macys, Oakbrook, IL

Store Review: Macy’s, Oakbrook, IL

Overview: Chain department store

Brands sold/spotted: Fossil, Nautica, TAG Heuer, Seiko, Citizen, many more.
Prices: Retail ($40 to $9000+)

Watch bands/bracelets sold there? No

Detailed Review:

This store has two watch sections, a fine watch and a fashion watch section.  The fashion watch section has a very wide selection and often has sales on most brands.  The sales staff is helpful and have a good knowledge of the product in their area.  Usually you never have to wait for help.  They have Fossil, Nautica, Tommy Hilfiger (Macy’s Exclusive), and many more.  There are quite a few automatics in the $100 range as well.  This section gets 4 out of 5 stars.

The fine watch section has just awful customer service.  You can rarely get anyone to help you.  When you do, they seem rushed and would rather be selling fine jewelry.  Virtually no knowledge of the product, which is not good you are shopping for a ‘timepiece’.  Pricing is underwhelming, unless they are having a closeout sale.  The problem with closeouts is you can’t return the item.  One out of Five stars.