Store Review: Rogers and Holland, Oak Brook

Rogers and Holland in Oak Brook, IL

Overview: Corporate owned mall jewelery store

Brands sold/spotted: Hamilton, Citizen, Rado, et al.

Prices: Retail

Watch bands/bracelets sold there? No

Detailed Review:

I orginally checked out this store to see the Hamilton watches. I like Hamiltons, they are American cased and have many military style watches. They did have a nice selection, but the sales staff there is awful. They are rude, pushy, and know very little to nothing about watches. The prices are retail or worse. The salespeople don’t leave you alone and offer credit very early on in the selling process. The second time I went there, it was even worse. Avoid this store unless you really want to buy or try on a Hamilton. One out of Five stars.

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I really like to visit watch stores and stores that sell watches.  Wouldn’t it be nice if someone out there could tell you where you can go and what stores to avoid?  Well, here I am.  I live in a Southwest suburb of Chicago and work in a Western suburb of Chicago.  I have visited many stores that sell watches and the occasional watch store.  I have had great experiences and terrible.  All of the reviews are for visits within the last year and will be dated and updated, if possible.  I generally don’t give stores a second chance.  If you would like to add reviews for stores in your area, post in the comments or e-mail me at contact”no spam”@cyberphreak.com.

The first store up is “The Time Center” in Westchester, IL.

Overview:  Family owned storefront watch and clock store.

Brands sold/spotted:  Seiko, Invicta, Bulova, Swatch, et al.

Prices:  Retail or discounted.  No gouging seen and I think you can haggle.

Watch bands/bracelets sold there?  Yes

Detailed Review:

This is a nice, small operation with excellent customer service.  Selection is not huge in watches, but the do stock and sell Seiko 5 watches!  They do repairs on premesis and the store is owed by a watchmaker.  They also have a very large selection of wall and table clocks.  Of particular interest is the sheer breadth of watch bands and bracelets sold there.  They have just about everything from Speidel to Hadley Roma and above.  They have NATO, carbon fiber, rubber, lizard, crocodile, steel, and gold bands in stock.  Their prices are retail or better than some online prices I have seen!  Customer service is excellent and attentive and not pushy at all.  They also have quite a few vintage pocket and wrist watches in stock at fair prices.  All the used watches have been serviced.  This is, by far, my favorite watch store.  Five out of Five stars overall.

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